Privacy Policy

Privacy Policy

RestNTravel, a brand of NatureTech SimpleInventions Pvt. Ltd.

Last updated: 11 July 2026

1. Introduction

This Privacy Policy explains how NatureTech SimpleInventions Pvt. Ltd. (“RestNTravel”, “we”, “us” or “our”) collects, uses, shares and protects your personal data when you visit www.restntravel.shop (the “Website”), place an order, or otherwise interact with us.

We are committed to handling your information responsibly and in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the rules made under it, and the Information Technology Act, 2000 and its rules.

By using the Website or providing us with your information, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not use the Website or our services.

2. Information We Collect

Information You Provide to Us

We may collect the following information that you provide directly to us:

• Contact and identity details, such as your name, email address, phone number, and delivery or billing address.

• Order information, including the products you purchase, your order history, and communication preferences.

• Account details if you create an account, such as your login credentials.

• Payment information you enter to complete a purchase. Card and banking details are processed by our payment partners; we do not store full card numbers on our servers.

• Any information you share when you contact us, respond to a survey, write a review, or participate in a promotion.

Information We Collect Automatically

When you use the Website, we may automatically collect:

• Device and usage data, such as your IP address, browser type, device identifiers, pages viewed, and the date and time of your visit.

• Information collected through cookies and similar technologies, as described in Section 5.

3. How We Use Your Information

We use your personal data to:

• Process, fulfil and deliver your orders and manage returns, refunds and exchanges.

• Communicate with you about your orders, enquiries and customer-support requests.

• Operate, maintain and improve the Website and our products and services.

• Personalise your experience and show you relevant content and offers.

• Send you updates, promotions or newsletters where you have chosen to receive them.

• Detect, prevent and address fraud, security issues and technical problems.

• Comply with our legal and regulatory obligations.

4. Legal Basis & Consent

We process your personal data based on your consent and, where necessary:

• To perform a contract with you, such as delivering an order.

• To comply with a legal obligation.

• For our legitimate business purposes.

Where we rely on your consent, you may withdraw it at any time using the contact details provided in Section 13.

Withdrawing your consent will not affect any processing carried out before the withdrawal. Some services may not be available to you without the relevant data.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep the Website working.

• Remember your preferences.

• Understand how the Website is used.

• Support analytics and marketing activities.

Some cookies are essential, while others are optional. You can control or disable cookies through your browser settings. However, disabling certain cookies may affect how the Website functions.

6. How We Share Information

We do not sell your personal data.

We share your personal data only where necessary with:

Service Providers

We may share your information with service providers who help us operate our business, including:

• Payment gateways.

• Logistics and courier partners.

• IT and hosting providers.

• Analytics and marketing tools.

These service providers are permitted to use your data only to provide services to us.

Legal and Regulatory Authorities

We may share your information with legal and regulatory authorities where required by law or court order, or where necessary to protect our rights, safety or property, or those of our customers.

Business Transfers

Your data may be transferred as part of a merger, acquisition, reorganisation or similar business transaction, subject to this Policy.

7. Data Security

We maintain reasonable technical and organisational security safeguards designed to protect your personal data against unauthorised access, disclosure, alteration and loss.

Depending on the sensitivity of the data, these measures may include:

• Encryption of data in transit and, where appropriate, at rest.

• Access controls that limit access to personal data to authorised personnel on a need-to-know basis.

• Processing card and banking details through payment partners that follow recognised security standards, such as PCI-DSS. We do not store full card numbers on our servers.

• Activity logging and monitoring, secure backups, and business-continuity measures.

• Confidentiality obligations for our staff and contractual data-protection commitments from our service providers.

• Periodic reviews of our security practices.

While we take security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Please keep your account credentials confidential.

In the Event of a Personal Data Breach

If a personal data breach occurs, we will take prompt remedial action and notify the Data Protection Board of India and affected users where required, within the timelines and in the manner prescribed under the Digital Personal Data Protection Act, 2023 and the rules made under it.

Our notification will describe, in plain language:

• The nature of the breach.

• The data affected.

• The steps you can take to protect yourself.

• How to contact us.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. We apply purpose-based retention periods.

When determining how long to retain data, we consider the following:

Operational Data

Account and order-related information is retained for as long as you have an active account or relationship with us and for a reasonable period afterwards to handle returns, warranties, support requests and disputes.

Legal and Financial Records

Invoices, tax records, accounting records and similar information are retained for the periods required under applicable Indian tax, company and other laws, even after your relationship with us ends.

Consent-Based Data

Data based on your consent, such as marketing preferences, is retained until you withdraw your consent or object to the processing.

Once personal data is no longer required for these purposes and there is no continuing lawful reason to retain it, we will securely delete or anonymise it in accordance with applicable law.

Where required by law, we may retain certain logs and records for the prescribed minimum period.

9. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you and request a summary of how it is processed.

• Request the correction or updating of inaccurate or incomplete personal data.

• Request the erasure of your personal data where there is no continuing lawful reason for us to retain it.

• Withdraw your consent to processing.

• Nominate another individual to exercise your rights in the event of your death or incapacity, as provided under the Digital Personal Data Protection Act, 2023.

• Register a grievance with our Grievance Officer using the details provided in Section 13.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

10. Children’s Privacy

Our Website and products are intended for adults.

We do not knowingly collect personal data from children without the consent of a parent or lawful guardian, as required under applicable law.

If you believe a child has provided us with personal data without the required consent, please contact us. We will take appropriate steps to delete the information.

11. Third-Party Links

The Website may contain links to third-party websites or services that we do not operate.

This Policy does not apply to those websites, and we are not responsible for their content or privacy practices.

We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable law.

When we update this Policy, we will revise the “Last updated” date at the top of this page and, where appropriate, notify you.

Your continued use of the Website after an update constitutes your acceptance of the revised Policy.

13. Grievance Officer & Contact

If you have questions, concerns or grievances about this Policy or how your personal data is handled, you may contact our Grievance Officer.

We aim to acknowledge and address grievances within the timelines prescribed under applicable law.

Grievance Officer: Nitin Shrotri
Company: NatureTech SimpleInventions Pvt. Ltd. (RestNTravel)
Address: Nitin Shrotri, Bibvewadi, Pune, Maharashtra, India
Email: info@naturetechsimpleinventions.com
Phone: +91 90110 65862
Website: www.restntravel.shop

© 2026 NatureTech SimpleInventions Pvt. Ltd. · RestNTravel™ · Making Lives Better